Overview

Position Title:Customer Service Consultant

Company:Skipton Building Society

Location:Manchester, UK

Job Description:

At Skipton Building Society, we’re not just another financial services institution. We’re a mutual organisation, which means we’re owned by our members and place them at the heart of all we do. The same goes for our Customer Relationship Consultant. With us, you’ll be supported to succeed and enjoy benefits that include tailored training, a pension plan, life cover, generous holiday allowance and product discounts.

Responsibilities:

  • If you’re brilliant with people, enthusiastic and proactive, this is your chance to progress your career and become one of the faces of Skipton. As a Customer Relationship Consultant, you’ll talk to people about our wide range of financial products and services. By having an enquiring mind and really listening to our customers in person or on the phone, you’ll help to identify the right products for them – whilst letting your passion and personality shine. So whether you’re promoting a new product or resolving a problem, you’ll always put our customers first and provide an amazing service as a part of a team.

Requirements:

  • The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.
  • At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do.
  • We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.

About Skipton Building Society

At Skipton, we're here for you. We like to take the time to learn what's going on in your world and with no shareholders to answer to, our time, energy and expertise goes into looking after our customers and our colleagues. If you're ready to start your Skipton journey just search for a vacancy here.